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Reports

Published on 15 October 2013

The Tax Repayment System and Tax Refund Organisations - a call for action

This report specifically highlights areas in which the tax profession, HMRC, the OTS and others, need to work together to ease the tax repayment system for the low-income and unrepresented taxpayer. We emphasise the need to protect consumers by helping them make informed choices about whether or not to use a tax agent and if so, to whom they should entrust their confidential and personal data....

Published on 21 January 2013

Banks, building societies, HMRC and their non-taxpaying customers - A plea for better service

In June 2012 LITRG members carried out a mystery shopping exercise to test how well banks and building societies ensure their non-taxpaying customers can recover the tax deducted at source from their savings interest. This report sets out the disappointing results of that survey, and makes recommendations for banks, building societies and HMRC to improve their service....

Published on 30 May 2007

Older people on low incomes -The case for tax reform

For too long pensioners on low incomes have been a low priority in the tax world of HMRC. The merger of the old Inland Revenue and Customs & Excise has focused on business tax to the detriment of the low-income pensioner. LITRG’s latest report ‘Older people on low incomes: the case for tax reform’, published on 30 May 2007, explains the tax problems of becoming a pensioner, suffering bereaveme...

Published on 30 January 2007

VAT and disabled people - the case for removing the barriers

A comprehensive report by the Low Incomes Tax Reform Group (LITRG) is calling for HM Revenue & Customs (HMRC) to review the VAT reliefs given to disabled people. The report also focuses on the need for better administration of the reliefs to make them easier to obtain, and a re-think on VAT that is payable on products not ‘solely designed’ for disabled people....

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