Reports

©istockphoto/littlehenrabi
Published on 29 November 2016

Digital services for taxpayers – effectiveness and engagement

In this report, we consider and use a range of complementary and supporting evidence, including face-to-face, telephone and online research, to comment on whether government digital services such as GOV.UK, GOV.UK Verify and HMRC’s digital tax accounts and their supporting material meet the needs of...

Published on 25 November 2009

Bereavement and the tax system

A report launched today at the House of Lords by LITRG, supported by research and data from the advice charity TaxHelp for Older People (TOP), suggests how bereavement could be better handled by government departments....

Published on 1 May 2009

Bureaucracy, expenses and the low-income volunteer

In its latest report, LITRG shows how inconsistent is the tax and benefits treatment of volunteers’ expenses, and makes recommendations for a simple and coherent approach across Government....

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