Good guidance – the importance of effective guidance for unrepresented taxpayers
We are pleased to publish our latest report, looking at the importance of effective guidance for unrepresented taxpayers. ...
We are pleased to publish our latest report, looking at the importance of effective guidance for unrepresented taxpayers. ...
This report outlines the challenges that the tax and benefits systems present to care workers – many of whom are already grappling with practices such as non-payment of travel time and zero-hours contracts – and puts forward a number of recommendations for reform....
The Chartered Institute of Taxation's (CIOT) Fellowship thesis by Kelly Sizer on the problems facing those on low-incomes when trying to navigate savings tax issues and their interactions with means-tested benefits. Kelly specifically focuses on pensions (including auto-enrolment), Lifetime ISAs and Help to Save....
In this report, we consider and use a range of complementary and supporting evidence, including face-to-face, telephone and online research, to comment on whether government digital services such as GOV.UK, GOV.UK Verify and HMRC’s digital tax accounts and their supporting material meet the needs of...