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Care workers – challenges of the tax and benefits system
Published on 2 May 2018

Care workers – challenges of the tax and benefits system

This report outlines the challenges that the tax and benefits systems present to care workers – many of whom are already grappling with practices such as non-payment of travel time and zero-hours contracts – and puts forward a number of recommendations for reform.

6 piles of wooden blocks each with a green arrow pointing upwards the block on top of each pile has a letter on, together spelling out the word 'SAVING'
Published on 27 February 2018

The complexities of government-incentivised savings for people on low incomes

The Chartered Institute of Taxation's (CIOT) Fellowship thesis by Kelly Sizer on the problems facing those on low-incomes when trying to navigate savings tax issues and their interactions with means-tested benefits. Kelly specifically focuses on pensions (including auto-enrolment), Lifetime ISAs ...

A person stood next to a wall containing the words 'SELF EMPLOYED' with various icons of  cogs, wifi, email, team work, lightbulb, thumbs up etc.
Published on 30 October 2017

Self-employed claimants of universal credit – lifting the burdens

In this report, we summarise the main shortcomings of the current universal credit system in respect of the self-employed and propose what we believe to be a workable alternative. Our report does not seek to start from the beginning, instead we set out our own diagnosis of what is wrong with the ...

©istockphoto/littlehenrabi
Published on 29 November 2016

Digital services for taxpayers – effectiveness and engagement

In this report, we consider and use a range of complementary and supporting evidence, including face-to-face, telephone and online research, to comment on whether government digital services such as GOV.UK, GOV.UK Verify and HMRC’s digital tax accounts and their supporting material meet the needs ...

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