While LITRG do not generally comment on rates or levels of taxation or of welfare benefits, and we do not make any representations here about whether it is right in principle to limit support provided by the tax credits and universal credit systems in the way indicated, we do think that if the ratio...
In this report, we consider and use a range of complementary and supporting evidence, including face-to-face, telephone and online research, to comment on whether government digital services such as GOV.UK, GOV.UK Verify and HMRC’s digital tax accounts and their supporting material meet the needs of...
The LITRG has responded to six consultations focusing on specific groups or specific elements of HMRC’s Making Tax Digital (MTD) reforms. We have responded to the following consultations: Bringing business tax into the digital age; Simplifying tax for unincorporated businesses; Simplified cash basis for unincorporated property businesses; Voluntary pay as you go; Tax administration; and Transformi...
The LITRG comments on the proposal to introduce assisted digital support that will allow the digitally excluded to access new digital services being developed as part of Her Majesty’s Courts & Tribunal Service (HMCTS) Reform Programme. While we largely welcome the proposals, especially the inclu...
The LITRG has responded to this consultation seeking views on how the new welfare powers in Scotland can be used to improve or change certain parts of the existing benefits system as well as seeking comment on new benefits and potential top-ups of existing benefits. While we are unable to offer views on what the changes to benefits should be, we would like to highlight some broad principles that w...
We welcome the opportunity to contribute to a discussion into the levels of public confidence and trust in the capability of HMRC to collect tax fairly and effectively. In our response, we highlight that our experiences show that many low-income taxpayers find it hard to trust HMRC. Particularly damaging to HMRC’s reputation in recent weeks are reports of problems arising in tax credits compliance...